Physician ratings work for patients; work against some doctors

Thanks to Kevin M.D.'s post, I decided to look up the ratings on a psychiatrist I plan on trying out. She had a poor rating of 1.5 out of 5. Here's the lone comment:

This woman does not believe in medication and that there is no such thing as a chemical imbalance.

I don't know if that's necessarily a bad thing. In fact, I'm curious to see what she has to say.

Besides, It's not as if she's Dr. Mark Lipschutz. Oof. A rating of 1.7 from 30 people is NOT a good sign.

I know some doctors are nervous about having patients rate them on their care but I don't see what the big deal is. If the overall care from a doctor is good, doctors should be relishing the opportunity to have free word-of-mouth (so to speak) advertising. For example, this rating works to Dr. Ottenberg's advantage. Naturally, a few patients are going to go out there and ramble on about mistakes that were made, tardiness, mean staff, and the like — nobody's perfect — but ratings from a variety of people can give prospective patients a sense of the bigger picture. It'll help keep the good docs in business and (hopefully) knock some of the bad weeds out.